1.Price 

Group Lessons 

Swimming lessons for children aged 3.5+ are charged at £42 per child, once a month.  

Swimming lessons for babies, toddlers and preschoolers are charged at £47.72 per month, once a month.  

Swimming lessons for siblings (4+) are charged at £38.18 per month, once a month. (We do not offer sibling discounts on our baby, toddler and preschool lessons).  

 

Private Lessons 

1-2-1 swimming lessons are charged at £29 per 30-minute lesson (1 lesson per week for 42 weeks per year, unless agreed otherwise), invoiced monthly.  

2-2-1 swimming lessons are charged at £38 (£19 per child) per 30-minute lesson (1 lesson per week for 42 weeks per year, unless agreed otherwise), invoiced monthly. 

 

2. How is payment made? 

Payment is required before the first lesson to secure your child’s place. Payments for group lessons are made by direct debit on the 1st of every month. The direct debit must be set up ASAP after your taster lesson to secure your place with us. Payments cannot be carried over for missed lessons or transferred to another swimmer. A late payment fee of £10 will be charged if payment is not made in a timely manner.  

 

3. What is included? 

Group Lessons 

Payment includes a weekly 30-minute lesson for approx. 42 weeks of the year. There are no lessons for 10 weeks of the year, this is factored into your monthly price and you do not pay for lessons when we are closed. Closures are normally during the Easter, Summer and Christmas holidays however they are subject to change. Payment is to be made for 11 months of the year; no payment is needed to be made in August as the swim school is closed and there are no lessons. Payment is made via direct debit on a monthly basis, payment will be taken on or around the 1st of the month. 

Private Lessons 

Payment for these lessons is made on a monthly basis via direct debit, payment will be taken on or around the 1st of the month. If you are unable to make a lesson: 

• No refunds will be issued for missed lessons.  

• Each swimmer is entitled to up to 2 holiday credits per year (September to September). Swimmers attending fortnightly are entitled to 1 credit per year. 

• At least 2 weeks’ notice is required to apply a holiday credit—this allows us time to process and apply it to your ClassManager account. 

 

 

4. Taster lessons 

Swimmers will be offered a one-off taster lesson that is paid for. Payment amounts are as follows: 

• Group lessons (4+)- £11  

• Baby, Toddler & Preschool- £12.50 

• 1-2-1- £29  

• 2-2-1- £38 (£19 per child) 

Payment is due within 24 hours of receiving the invoice to secure the space. We do not hold spaces for longer than 24 hours.  

IMPORTANT: YOUR SPACE IS NOT BOOKED UNTIL PAYMENT IS RECEIVED AND TATSER LESSONS ARE NON REFUNDABLE AND NON TRANSFERABLE. 

 

5.Booking 

We cannot guarantee to put siblings and friends in the same class, but we will try our best to accommodate where possible.  

When booking lessons with us, you are booking with our swim school, not a specific instructor. While we will do our best to honor instructor preferences, we cannot guarantee the same instructor for every lesson. If your regular instructor is unavailable, we will aim to inform you in advance (though this may not always be possible) and will arrange a qualified cover teacher from our small team. 

Your child’s place is booked once first payment is received and lessons are booked until you tell us you wish to stop. You will not have to rebook or lose your place as long as payments are up to date. 

If you wish to cancel, we require four weeks' notice in writing via email or text. Lessons will need to be paid for during the four weeks' notice.  

Unfortunately, we cannot issue refunds for group or private lessons if you are unable to attend your lesson as our costs still need to be met. Private lessons are offered up to 2 holiday credits per year (September to September). Swimmers attending fortnightly are entitled to 1 credit per year. (Please see above).  

If you cancel your direct debit, GoCardless will inform us. By doing so you are in breach of your contract with us. We require 4 weeks' notice if you wish to cancel your lessons with us.  

 

6.Cancellations 

Occasionally we may have to cancel your lesson; you will be notified of this via the contact details you give us. Please make sure your contact details are up to date, and you let us know of any changes. 

In the event of a cancellation by us we will issue a credit to your classmanager account that will be taken off your next invoice.  

​

​Booking's for our events such as distance days and holiday courses are non refundable and non transferable.

 

7.Changing days/time 

If you wish to change the day or time of your lesson, please let us know via email or text and we will do our best to give you another option, however this is subject to availability. 

 

8.Medical Conditions/Illnesses  

Please let us know of any medical conditions that your child has. 

No swimmer should come to a lesson if they have sickness or diarrhea, they must be clear of symptoms for 48 hours before retuning. We also recommend that you child does not swim if they have a heavy cold, ear infection or sinusitis. 

 

9.Code of Conduct 

Swimmers should not eat at least 1 hour prior to their swimming lesson.  

Please ensure noise is kept to a minimum while you wait on poolside for your lesson to start. 

To help keep the pool clean children shower and use the toilet before the lesson starts, spectators must take off outdoor footwear or use the blue shoes provided. 

Children must not enter the water before their swimming lesson has started and they must not get back into the water once their swimming lesson has finished.  

Children who are not toilet trained must use the double nappy system, if you are unsure, please ask a member of staff. 

Running is not permitted on poolside and children must be supervised at all times. Belle’s Bubbles staff are only responsible for children when they are in the water, not in changing rooms or for siblings who are spectating. 

All jewellery must be removed and long hair must be tied up before entering the pool for the swimmer's safety. 

Children who are not toilet trained should abide by the double nappy system, a disposable swim nappy and a neoprene nappy over the top, this is to prevent any accidents in the pool. If you need more information on this please drop us a message.  

 

10.Photography 

The use of mobile phones is prohibited on poolside, changing rooms and toilets. Photography and recording are not allowed during swimming lessons. If parents wish to take photos of their own child, they must speak to the swimming teacher first so it can be carried out without safeguarding principles been compromised. 

Occasionally we will ask to take photos for marketing and social media use, this will not be done without permission from the parent/guardian. 

 

11.Personal Information  

From time to time, we may need to contact you (for example in the event of a lesson cancellation), so please provide an email and preferred phone number and keep us up to date with any changes. 

Belle’s Bubbles Swim School stores personal information including names, addresses, dates of birth, contact details and relevant medical information.  

 

12.Lost property 

Belle’s Bubbles Swim School will not accept liability for the loss or damage to any personal belongings that are bought to the venue (worn or left on the poolside/changing rooms). We ask that no valuable property is bought into the venue. 

 

13.Complaints 

Belle’s Bubbles Swim School is committed to providing the best service we can, but we understand that things can occasionally go wrong or you may be unhappy with the service provided. If at any point you are unhappy with the service provided, please follow this procedure: 

Speak to the swimming teacher from Belle’s Bubbles and they will be happy try to resolve the matter.  

If you are not satisfied with the response, please submit a written complaint by email to bellesbubblesswim@gmail.com 

 

14.Contact Us 

It is important that all customers at Belle’s Bubbles Swimming School agree and adhere to our terms and conditions and code of conduct.  

Booking onto our swimming lessons is taken as acceptance of these terms and conditions. Please keep copy of our terms and conditions for your future reference.  

If you have any concerns or questions, please do not hesitate to contact us via email bellesbubblesswim@gmail.com or phone 07772936007, we will be happy to help.